
Module 1
An Introduction to the Superyacht Industry
- Historical development over the last fifty years
- Different types and styles of yacht
- The industry today - designers, builders, crews, managers
- The Owners and their requirements
- The role of the yacht manager
- Future Trends
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Module 2
Personnel
- Crew structures and sizes
- The role of the Captain
- Crew character and qualification requirements including STCW
- Recruitment, training and retention
- Career progression
- Contracts of employment, terms and conditions, ships articles
- MCA and qualification requirements
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Module 3
Operational Management
- Why do we need management systems? Their role and function
- Standing orders and owners instrcuctions - letter of authority, H&S policy, EP policy, D&A policy, Security policy, Financial policy
- Safety management and the ISM code
- Security - the Port Security Regulations (ISPS)
- Risk assessment - what it is and how we do it
- Documentation and record keeping - SOPEP, oil record book, garbage record, accident book, log book, official log book, management records
- Diving, toys and charter guests
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Module 4
Interior Management and Catering
- Hotel management
- Interior housekeeping
- Stewardess training
- Guest services
- Relations with Owner and guests
- Catering, food and beverages
- Stock control and rotation
- Inventory control
- Operations and procedures
- Health and Safety
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Module 5
Accounting
- Finanical Policy
- Bookkeeping
- Accounting, Budgeting and costing
- Cash management
- Internal controls
- Charter accounting
- Auditing, Value Added Tax (VAT)
- Corporate ownership
- Anti money laundering
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Module 6
Chartering
- The charter broker network
- Forms of charter agreement
- The chartering seasons and the chartering shows
- Commercial chartering or chartering to defray cost
- Customer relations and fixing a charter
- The charter free, what it covers and what it excludes
- Crew performance
- Management of charter guests
- Charter problems and their resolution
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Module 7
Repair and Maintenance
- General management of repairs
- Scheduled repair periods and the defect list
- Yard tenders and tender evaluation
- The MCA Code and the ISM Code and their influence on maintenance
- Classification and certification
- Paint maintenance and paint system repairs
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Module 8
Legal Aspects of Superyacht Management
- International law and how it works - United Nations, IMO and Flag State
- English law and the English legal system
- The Americal legal system and the essential difference to English law
- The law of contract - general, charter, new building, employment
- The law of tort - professional negligence
- The law as it relates to Superyachts - UK flag, H&S, private pleasure v commercial, load line, SOLAS, STCW, MARPOL, Tonnage, ISM and ISPS
- The law of marine insurance
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Module 9
Superyacht Insurance
- Different types of cover - hull and machinery, protection and indemnity, crew medical, crew personal effects, loss of charter hire etc.
- The different insurance markets available, policy wordings ane meanings. The advantages and disadvantages of different wordings and types of cover
- The roles of the insurance broker (producing and placing). the lead underwriter, following underwriters, the underwriting agent, the claims, manager, the loss adjuster and the recovery agent
- Managing a superyacht insurance
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Module 10
New Building Project Management
- Planning a new build
- Provisional specifications
- Tendering and tender evaluation
- New building contract
- Plan approval
- Site representation
- Trial and acceptance
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Module 11
Security and ISPS
- Principle of yacht security
- The ISPS Code and how it affects Superyachts
- Security personnel and duties
- Searching and search procedures
- Security Systems
- Owners and guest security ashore
- Superyacht crews
- Piracy and armed robbery
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Module 12
The International Safety Management Code
- Interpretation and enforcement of the ISM Code
- Initial assessment, action plans for creating and implementing a SMS
- Operation of the SMS ashore
- Operation of the SMS on board
- ISM training of personnel
- Internal assessment and presentation certification
- Continuous compliance assessment
- Internal assessment audits of a Safety Management System
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