Module 1
An Introduction to the Superyacht Industry
- Historical development over the last fifty years
- Different types and styles of yacht
- The industry today - designers, builders, crews, managers
- The Owners and their requirements
- The role of the yacht manager
- Future Trends
Module 2
Legal aspects of Superyacht Management
- International law and how it works - United Nations, IMO and Flag State
- English law and the English legal system
- The American legal system and the essential difference to English law
- The law of conduct - general, charter, new building, employment
- The law of tort - professional negligence
- The law as it relates to Superyachts - UK flag, H&S, private pleasure v commercial, load line, SOLAS, STCW, MARPOL, Tonnage, ISM and ISPS
- The law of Marine Insurance
Module 3
Superyacht Insurance
- Different types of cover - Hull and machinery, Protection and Indemnity, crew medical, crew personal effects, loss of charter hire etc
- The different insurance markets available, policy wordings and meanings. The advantages and disadvantages of different wordings and types of cover
- The role of the insurance broker (producing and placing), the lead underwriter, following underwriters, the underwriting agent, the claims manager, the loss adjuster and the recovery agent
- Managing a Superyacht Insurance
Module 4
Personnel
- Crew structures and sizes
- The role of the Captain
- Crew character and qualification requirements including STCW
- Recruitment, training and retention
- Career progression
- Contracts of employment, terms and conditions, ships articles
- MCA and qualification requirements
Module 5
Operational Management
- Why do we need management systems? Their role and function
- Standing orders and Owners instrcuctions - letter of authority, H&S policy, EP policy, D&A policy, Security policy, Financial policy
- Safety management and teh ISM code
- Security - the Port Security Regulations (ISPS)
- Risk assessment - what it is and how we do it
- Documentation and record keeping - SOPEP, oil record book, garbage record, accident book, log book, official log book, management records
- Diving, toys and charter guests
Module 6
Interior Management and Catering
- Hotel management
- Interior housekeeping
- Stewardess training
- Guest services
- Relations with Owner and guests
- Catering, food and beverages
- Stock control and rotation
- Inventory control
- Operations and procedures
- Health and Safety
Module 7
Accounting
- Financial policy
- Book-keeping
- Accounting, Budgeting and Costing
- Cash Management
- Internal Controls
- Charter Accounting
- Auditing, Value Added Tax (VAT)
- Corporate Ownership
- Anti Money Laundering
Module 8
Chartering
- The Charter Broker network
- Forms of Charter agreement
- The Chartering seasons and the Chartering shows
- Commercial Chartering or Chartering to defray cost
- Customer relations and fixing a charter
- The Charter fee, what it covers and what it excludes
- Crew performance
- Management of Charter guests
- Charter problems and their resolution
Module 9
Repair and Maintenance
- General management of repairs
- Scheduled repair periods and the defect list
- Yard tenders and tender evaluation
- The MCA Code and the ISM Code and their influence on maintenance
- Classification and certification
- Paint maintenance and paint system repairs
Module 10
New Building Project Management
- Planning a new build
- Provisional specifications
- Tendering and tender evaluation
- New building contract
- Plan approval
- Site representation
- Trial and acceptance
Module 11
Security and ISPS
- Principle of Yacht Security
- The ISPS Code and how it affects Superyachts
- Security Personnel and duties
- Searching and search procedures
- Security Systems
- Owners and guest security ashore
- Superyacht crews
- Piracy and armed robbery
Module 12
The International Safety Management Code
- Interpretation and enforcement of the ISM Code
- Initial assessment, action plans for creating and implementing a SMS
- Operation of the SMS ashore
- Operation of the SMS on board
- ISM training of personnel
- Internal assessment and presentation certification
- Continuous compliance assessment
- Internal assessment audits of a Safety Management System